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Pride of America review

Rio de Janeiro

We chose Pride of America because we have sailed N.C.L and always had a great experience, full of laughs , great food, and entertainment. This was a bucket list trip.

Check in was great. Well organized quick and easy. Staff were great. We found our stateroom to be clean and the bed was wonderful. We purchased the bar and gratuity package, Well worth the money.

Unfortunately the meals did not live up to expectations. The buffets were terrible, very little choice for meat eaters.  We decided to eat our meals at the Starlight Cafe and the Harmony restaurants.  Service was confused at best and terrible a worst. It seemed that the waiters couldn't get the orders right of the chefs didn't know how to cook. We finally went to Cagneys a great steak house. Amazing Well prepared meal. I would definately recommend for a great meal. Reservations are required, so plan on advance. 

The excursions were very expensive if you booked on board. We took the information given to us and took rental cars with GPS . No problem at all. For about 1/5 of the cost, we explored all the islands, enjoyed the off beat places,  it takes a little planning, but it is well worth it.

Entertainment was a little scetchey.  Very amateurish.  More like a gong show. 

Overall for a trip we were counting on a a bucket list. The islands were wonderful. All we could have imagined, getting there with the Pride of America was very forgettable

The love boat it wasn't 

Unfortunately the holiday didn’t start that great when my bag didn’t arrive with me from Australia. It did turn up after 3 days just before our cruise. Thanks Qantas!!

We have been in quite a few cruise’s before this one and it is easily the worst experience we have had. 

We had been to all of the islands before but traveled with friends who had not. 

The shore excursions are very expensive and alot of sitting in buses for long periods. 

Food very average even in specialty restaurants. 

Entertainment pretty well non existent or ordinary. The piano playing singer was the exception. 

Old decor and ship showing it’s age

Room very small but bed comfy. 

I picked up a vomiting and diarrhoea bug after 5 days and also come back home to a positive Covid test. 

The stops were all nice but we wouldn’t take the cruise again. 

Very expensive cruise that didn’t weigh up.

Sadly, disappointing!! 

We started early with a 3 night add-on from NCL in Honolulu. That was very economical and we saw a lot of things we wouldn’t have otherwise. It included going to the Polynesian Cultural Center, but it did not include staying there for the dinner and extremely excellent show, Ha: Breath Of Life. We bought tickets direct from PCC and they had a bus ride back to the hotel. You will want to this or you’ll really miss out. After the 3 days on Oahu we were brought right to the ship and embarked with ease. 

We loved the itinerary. Overnights on Maui and Kauai. We took advantage of that on Maui and took the road to Hana, and spent the night in Hana. That allowed us to take the road all the way down to where Charles Lindbergh is buried, and the next morning we were all alone on a black sand beach before the day people arrived. The overnight in Kauai allowed us to spend extra time to drive all the way to walk some of the Kalalau Trail on North shore. That thing is treacherous. 

Really loved the ship. The America theme runs throughout. We always went to the restaurants at night. We never went to an extra cost specialty restaurant and never felt we missed anything. One night we ate with a ships officer, which I found very enjoyable. Everyone is invited to enter a drawing to have the honor, and I think a good percentage of those who entered got to do it. We had 8 at our table, which still felt fairly intimate.

We felt the cabin was small, but we got used to it real fast. The room is configured very well for the space, except we did not like the positioning of the beds with our heads at the window (we were in an Ocean View room).

The entertainment went from a scale of amazing and fun, to dull and embarrassing. So it’s really going to depend on who they have booked when you go. They do not have any big stage shows, which is regrettable.

I felt the Pride

We loved this cruise.  This is the best way to get in as many islands as you can in one shot.  The ship is on the smallish side, but that was fine for us.  It's beautiful, well maintained and chock full of Americana.  The food is cruise food, nothing stellar, nothing terrible.  The ports are amazing and they give you the luxury of overnights in Maui and Kauai.

Don't let the bad reviews dissuade you.  Many of them are immediately post-Covid when not everything was open.  There aren't a whole lot of activities on the ship, but you spend most of your time on the amazing islands.  We had a hard time keeping our eyes open past 10 with all of the touring during the day.

We rented cars at almost every port, and that was a better way to spend our $ than NCL excursions.

If you're looking for at-sea days, where there is usually better entertainment, this isn't the cruise for you. If you're looking for the most economical way to visit the islands, this is it.  Don't forget to add a few days before or after on Oahu to see Pearl Harbor and to see or stay at the North Shore.

Perfect for us

We sailed on POA at the end of September in 2023.  I poured over reviews on this site and will admit that I had my expectations set very low from the consistently harsh reviews on here.  This will not be such a review.  We had an absolute wonderful vacation in Hawaii.  Is this a traditional cruise?  Absolutely not.  If you go in thinking you're going to be doing activities all over the ship during the day, having multiple entertainment choices at night, or walking in to elaborate towel animals on your freshly turned-down bed every night, then YES, you will be disappointed.  If you want that, do not go on POA.  Take one of the other Hawaiian cruises that depart from Asia or Canada.  POA is a unique animal and what she offers is a special way to see a lot of Hawaii.  Some have described the POA as a "means to an end" or a "ferry between ports."  While those statements may be true, they are too negative in my opinion.  WARNING:  What follows is my (probably too) extensive review of the cruise and ports.  

Accept up front that this is an expensive cruise.  For what you pay, you could be forgiven for expecting a higher level of luxury and/or service.  That said, when you consider what it would cost you to fly between all of these islands, get hotels, buy meals and drinks, etc., on your own, then you realize that POA actually offers an intriguing value.  You also have to accept that this is an older ship -- a one of its kind.  With its unique status as U.S. flagged and the only ship to sail this U.S-only itinerary in Hawaii, it cannot "simply" be replaced with a different (newer) ship.  That said, it could stand for some upgrades, but it is by no means falling part or horrible.

We arrived in Honolulu a day before our cruise, hoping to adjust for the 6-hour time change (from DC) and to account for any flight snafus.  We stayed at the Royal Hawaiian and it was a quick and relatively cheap ($15) Uber ride from the hotel to the pier.  Before we checked-in online, we were given the option to purchase the "Priority Access" package.  This includes priority boarding and embarkation, priority tender tickets, free breakfast room service, and a couple other things (we didn't use).  I was dubious, but I signed up b/c of the tender situation.  In hindsight, this was DEFINITELY worth it.  I don't usually like all the upcharge stuff, but this was worth it.  Priority embarkation put us up directly with an agent, whereas the "regular" line was very long, even though we had selected a preferred check-in window.

There is no muster drill.  You just report to your muster station as soon as you board, they scan your key card, and then you are done.  I like that.

We had a category BA balcony on Deck 10.  Standard room.  Furniture is a bit dated, but not awful.  Bathroom is fine.  I was pleased to find three electrical outlets in the main room (I'd read there was only one), and the sconces above the bed each have a USB charger built in.  What I did not like, however, was the large overhang above our balcony.  We were below the pool and buffet deck, so it extends out beyond the other decks.  As such, you are shielded.  It is great for cutting down sun, but it also obscures pictures you may take from the balcony.  I did like the location, though, as it was easy to just walk up one flight to reach the Aloha Cafe, pool, etc.  Knowing what I know now, though, I would select a cabin on Deck 9.

When we arrived, there was a letter on our bed, telling us that there would be no evening turndown service -- due to reduced staffing.  It also said that our sheets would only be changed once during the week, and only if we told our cabin steward to do so.  Both of those things, IMHO, should have been advised to us BEFORE we boarded.  Another challenge is that over the entire week, we never once met our steward.  I never even knew their name.  He/she did a nice job cleaning every day, but it would have been nice to at least know their name.  For the sheet service, we ended up writing a note and leaving it on our bed.  The note was gone when we returned, so we assume the sheets were changed.

Not by choice, but NCL does their pricing as a package, so we ended up the Hawaii Drink Package, 150 minutes of Internet, two specialty dining meals, and something else...I can't recall.  You also choose when and where you eat, which is different than other lines.  I tried to pre-book dining on the website before departure, but I'm assuming you have to go on there MONTHS in advance to lock those in, as by the time I tried (about six weeks out), there was no availability for tables for two.  I worried that we would have a hard time, so as soon as we boarded and did our muster check, we went to the main lobby to make reservations at the dining desk.  We did not need to worry, as there was wide-open availability for the three speciality restaurants we booked.  You can evidently do it in the NCL app, too, after boarding, but I never got it to work.  More to follow on the app.  When we made the dining reservations, they gave us a card detailing what was and what was not included in the Hawaii Beverage Package.  It was straight forward and made sense BUT that, too, is information they should provide more clearly in advance.  It was fine for us, but do not think it is truly UNLIMITED anything-you-want drinking.  Essentially, it boils down to $15 per drink.  Anything priced over $15, you pay the difference.  Weird, too, as they give you 20% off a bottle of wine, but I can't figure out why you'd buy a bottle when you could just order by the glass.  Yes, not every wine is offered by the glass, but they do have quite a good selection by the glass.  Maybe I'm not a big enough wine snob.  Two of the restaurants – East Meets West and Teppanyaki were closed for our sailing.  We got an e-mail advising of this about 10 days before departure.  While I’m glad they advised in advance, from what I’ve been reading, these have been closed for over a year, so they should be not even show them on the website as an option.  

The NCL App.  What a pain.  It works fine, but what is infuriating is that you have to be connected via THEIR WiFi to use it.  Even if you have other WiFi or cellular coverage (we have 5G coverage almost all the time, even at sea), the app will lock up unless you are actively using their WiFi.  Don’t even think of using it off the ship.  As others have pointed out, too, they debit your WiFi package by the minute, not the amount of data you use, so you have to log in and then LOG OUT of the WiFi every time.  It is very buggy, too, so you have to triple check that it actually logged you out.  On most occasions, I had to go under settings and "force stop" the app before I could successfully log out of WiFi.  If I had a real complaint about NCL and this cruise, it would the app.  They want you to use it, but making it such that you can only use it with their WiFi is frankly stupid.

Drinks.  As I said, we don't usually get the package, but we made use of it.  Lots of different choices -- each bar is a little different, so look around.  You can order most of the drinks anywhere (except some of the frozen ones they have on the 11th deck).  The $15 covers almost all drinks (at least the ones we ordered), so we made good use of it.  The negative is that they do not have a lot of servers and not enough bartenders.  I never saw any servers working the pool deck or in the lounges.  You have to go to the bar to order and get any drinks (at least we did).  The bartenders were working VERY hard and I give them a lot of credit, but they could use more servers.  It is unlike on other cruises, where they are actively hawking drinks.  I assume that’s because the VAST majority of folks elect the drink package as part of their fare, so NCL doesn’t make more by pushing drinks…or making it overly easy to get a drink.  

There are three shops on the ship, and less space is used for these than on other ships.  They do not have “flash sales” or “auctions,” or any other stuff like that, which is refreshing.  You will not receive a pile of flyers every night pushing the sales.  I only even bring up the shopping because they have a franchise of the Na Hoku jewelers on board, and they are great.  Their selection is great and they are not hard sell.  My wife liked several items, and we assumed we would be paying more as we’re on the ship and duty-free isn’t a thing in Hawaii.  We visited branches of Na Hoku on Maui and Hawaii and found that the prices were identical on land and sea.  If you buy on the ship, though, you don’t pay Hawaiian sales tax, so that’s a savings.  Plus, if you’re a Bronze or higher member of NCL Latitudes, you get 5% off your purchase, so buying on the ship is actually cheaper.

I said this would be a positive review.  Sorry.  On the good side, I went in expecting horrible food and service.  This was NOT the case.  If anything, we thought the service was great and the food was consistently good.  The buffet is okay, but like any other cruise line.  Every server with whom we interacted was excellent.  We never waited for a table and the servers and their assistants were always there and easily accessible.  If anything, service in the main dining room (we always chose Liberty over Skyline, as it’s a little nicer) was consistently better than in the specialty restaurants, but it was good there, too.  

There is smoking allowed at the Aloha Bar, which is at the rear of deck 11.  I know they have to designate someplace, so I don’t begrudge them, but because of the smell, we usually ordered drinks there and then walked elsewhere on the deck.  Speaking of this deck, it’s where the pools are located.  I can’t speak to what it was like during midday, but in the afternoons and evenings, there were always plenty of seats available and the pools were not crowded.

We did not use the spa, even though Priority Access included a discount (we were never around to use it), nor did we use the gym, other than to walk through and check it out.  it was fairly big for a smaller ship like this.

Elevators were fine.  We never waited too long, despite the high number of scooters and folks with walkers on board.  I do wish, however, that NCL would install the carpeting on cabin decks with the fish swimming in the direction of the bow.  They have that on their other ships, and it is embarrassingly helpful.

Back to Priority Access.  We were to get priority tender tickets for the stop in Kona.  We received a Priority Access letter on our day of arrival, and it said we would receive instructions on how to claim these on the night before arrival.  The night before, nothing came.  The daily program said anyone could claim tickets in the Wine Bar beginning at 6:30am that morning for a specific time, and if you left between 7:00 and 7:45am, you could just go directly to the tender line on deck 3.  That confused me, so I called Guest Services.  They told me to just go down to Deck 3 and “everything would be okay.”  We wanted to get off first thing in Kona (more later), so we were down there just past 7:00am.  There was a very long line of people, which wrapped up the stairs onto Deck 4.  We walked upstairs and got in the line, and there was no one to ask what was happening.  I assumed it was just the line of early and Priority Access folks.  After the line kept growing, and most people had tender tickets in their hand, I went up to the Wine Bar to ask about a ticket.  I got up there and it was empty, except for one steward.  I explained I was Priority Access and that we were in line.  He asked, “When do you want to get off the ship?”  I said, “now,” so he said, “go get your wife and I’ll escort you to the tender.”  I did that, and next thing I knew he took us down the elevator reserved for suite passengers, and put us at the front of the tender line.  Turns out everyone in the line we had left were on NCL excursions, and they had tickets.  This is another reason I recommend the Priority Access program.  I just wish NCL had done a better job explaining what we needed to do.  It was unnecessarily messy.

Finally, on disembarkation.  NCL gives you a designated time to depart, if they have your departure flight info, or you can walk off on your own, if you deal with your own luggage.  We had a private transfer lined up for 8:20am and didn’t want to deal with our bags.  They did leave us special-color Priority Access tags and a detailed explanation letter on the last night of the cruise.  We put the tags on our bags, left them out by 10:00pm, and then walked down to disembark shortly after it was announced (around 7:30am).  From our balcony, I could see a large crowd of people down on the Deck 6 promenade, which is where the gangway is located.  I quickly walked up the mid-ship elevators and it was a zoo.  SO many people trying to deal with their own luggage, and everyone wanted to use the elevator. We didn’t want to get in that mess, so we walked down the stairs to 6.  A prominent sign pointed people in one of two directions – VIP and Priority Access one way, everyone else the other way.  The other way led to a very long line.  The VIP/PA line was non-existent, and they held up the other line to let us just walk off.  It could not have been easier.  All of our bags were grouped by color, and at exactly 7:45am (when they said they would) the gates were lifted and we could get our bags.  It was extremely easy and quick.

Maui:

We booked a rental car from the airport (Alamo).  The port is a dump, but it is the main port for this part of the island and it’s built for commercial use.  Ubers cannot pick you up at the ship (they CAN drop you off, though).  It is about a 10-minute walk from the ship to the Long Pharmacy shopping center, where Ubers pick you up.  The walk is not pretty, but it was fine.  Ride to the airport is cheap and very quick.  For every port we rented a car, we used the Shaka Guide tours, and they are FABULOUS!  Definitely recommend them!  On Sunday we did the Road to Hana, and on Monday we did the Halekalula sunrise.  For overnight parking, I know others have just parked at Long Drugs.  I was hesitant to do this, so I paid $25 to park at the Seaside Hotel (it’s a 15-minute walk to the ship).  We walked off at 4:00am for the sunrise, and the parking lot at Long Drugs was pretty full, so it would PROBABLY have been okay to park there overnight.

Hawaii (Hilo):

Based on reviews, we booked an outside tour company for a “Volcanoes and Waterfall” tour – C Big Island.  We were very disappointed.  Not in the sights, but in the quality of the tour.  Our guide was really only a driver, and he was simply not a good guide.  They had two or three minibuses for this company, and I think we just got the bad guide.  It’s worth seeing Volcanoes National Park and Rainbow Falls, but I really wish we had rented a car and done the Shake Guide tour instead.  The pier here, too, is not downtown.  It’s not as ugly as on Maui, but it’s not close to anything.  There was a shuttle, I think, but the downtown area of Hilo didn’t really look worth the trip on its own.

Hawaii (Kona):

This is the tender port.  We rented a car (Hertz) from the airport.  The tender drops you right downtown and it’s a more traditional “cruise-like” port.  There is a very nice public beach with some snorkeling right next to where the tenders dock.  There are also lots of shops within easy walking distance of the pier.  Ubers pick you up under a huge banyan tree directly across from the pier – you can’t miss it.  Traffic in downtown Kona is heavy, and the speed limits on this side of the island are very low, so the ride to the airport takes almost 20 minutes.  We did a private tour of Hula Daddy coffee plantation, which was GREAT.  For the afternoon, we had a snorkel tour Kealakekua Bay booked.  The fishing pier is very easy to find, and is pretty much in the middle, between the tender pier and the airport.  Our tour, however, was delayed at the last minute, as the previous tour encountered a problem with the boat motor.  If we took the delayed departure, we would have missed the last tender at 5:00pm, so we had to miss this.  This was our only disappointment of the trip, and certainly had nothing to do with NCL.  We ended up going to the beach next to the tender.  They rent chairs and umbrellas, as well snorkel gear if you want.  Parking is pay, but very close by.  Tip for Kona.  If you have a car and want souvenirs, go to the Walmart here.  It’s easy to find and they have a huge souvenir section.  All of the same stuff you can get at Hulu Hatties or the ABC Store is available here, for less.  It’s also the cheapest place to get 100% Kona coffee.

Kauai:

Our FAVORITE island, by far.  There is simply no comparison.  The dock is another commercial one, with nothing really in walking distance.  We rented a car for two days.  Ubers can pick you up and drop you off right outside the terminal.  Airport is less than 10 minutes from the pier.  We rented with Hertz.  We did the Waimea and Na Pali Shaka Guide tour on Thursday, and it was FANTASTIC.  I recommend getting as early a start as you can, as lots of other people (from the ship and otherwise) also go up there, and you can beat all the traffic by leaving a little earlier.  We had an open-door helicopter tour scheduled for the afternoon (Airborne Aviation), but our 3:00pm flight was weathered out.  They had no availability until the following week, so they immediately refunded us.  We instead did the Shaka Poipu and Koloa Shaka tour, and it too was GREAT.  We had to cut it short, as the sun was going down, but still highly recommended.  For parking, there is ample free parking on Wilcox Street, only about a 2-minute walk to the pier.  You’ll see lots of other parked there.  Easy and free.

For Friday, we did the North Shore Shaka tour and, again, it was OUTSTANDING.  If you do any of the Shaka tours, be sure to read the descriptions well in advance.  Many of the tour destinations require advance reservations.  Shaka will clearly denote these, and ever recommend for what time to make your reservations.  For the afternoon, Airborne recommended another company – Jack Harter – who was willing to take our names for a “stand-by” helicopter tour.  If they could find two more people, they’d do a flight for us at 2:00pm.  In under an hour, they called back and told us we were confirmed.  If you close your eyes and forget the price, I can most emphatically recommend doing a doors-off helicopter tour of the island.  It was absolutely spectacular, and something I will never regret.  You will kick yourself if you miss this opportunity, and I’m just happy we were able to work something out last minute.

Honolulu:

For Honolulu, we wanted to visit Pearl Harbor before our afternoon flight home.  NCL offers a Pearl Harbor and airport transfer tour, BUT it does not include a ticket to go to the Arizona Memorial.  We ended up booking with Personalized Hawaii Tours, who offer the same tour (including a short city tour) and they provide timed Arizona tickets.  They were even priced better than NCL and we were very happy with them.

Set Your Expectations, Do Your Research, and Don't Be Afraid

I sailed on Pride of America on their September 16-23 of 2023 sailing and loved getting to see 4 islands and not having to unpack. This was my 10th cruise and first on Norwegian Cruise line. Will definitely sail with them again. 

We were informed beforehand that they no longer sail around the Napali coastline due to fuel cost and we did a small airplane ride by air adventures in Kauai instead and it was amazing....a little bumpy once but we found smooth air immediately. We were also informed that a couple of restaurants were going to be closed and did not miss them at all. We were not on the ship that much. 

We scheduled an excursion for everyday we were on the ship. We even flew in a day early and did Pearl Harbor that morning with Viator and was able to board the ship with much time to spare. The rest of our excursions were through NCL and they were worth every bit of the cost. 

Make sure you visit Haleakala Crater and Road to Hana in Maui. We did Volcanos National Park and Caption Zodiac's Snorkeling and Caption Hook's. In Kauai we did Waimea Canyon and some waterfalls and Luau there. Oahu we did a North Island tour on day of departure all through NCL.

The ship was great and we loved the all you can drink alcohol package and we enjoyed the dining options too. I would highly recommend for first time visit (it was ours) to Hawaii to do the cruise to check out the islands. They all have their own personality and we loved it all!!

Best way to see Hawaii!!!

Good itinerary but unfortunate the ship is very dated, well past its best, a lot of wasted space, ie a  huge library, card room , art gallery/ shop all barely used. 

Food is average at best and often poor.

Speciality restaurants are no better. 

Entertainment, is sparse and is worse than amateurish, at times very embarrassing. 

Singers with backing tracks rather than live musicians. 

Surely all NCL ships can not be this poor ? 

Such a shame , if a decent modern  ship was used on this cruise it could have been so much better. 

Most staff / crew are friendly and ok, but quite a few are obviously “hiding” and doing as little as possible. 

I realise that this ship is USA registered and has to follow US laws, which makes it expensive, but why should that affect quality and performance? 

I would be reluctant to try another NCL cruise!

 Overall Poor Ship

We were bit concerned about the ship after seeing negative reviews but we had no issues. Ship is small but has plenty of bars and more places to eat then you can actually do in a week!

No sewage smells like others have reported.

All crew we met were great, always had a smile on their faces and we're great fun.

Cabins are on the small side but there is plenty of storage and it's such a busy cruise you're rarely in your cabin other than to sleep.

Entertainment - bit limited but that's mainly because most people are off the ship from very early until late into evening, on two occasions didn't get back until around 10pm! The entertainment that was provided is good and there is a mix of 'Hawaiian' activities on offer such as Lei making which was fun.

The ship looks fresh, decor and public spaces are in great condition - only time we encountered the age of the ship was in some of the public toilets looking dated and one had some flooding but otherwise ship looked great.

Food was good, buffet is really good and choice in MDR great. We ate at two speciality restaurants and they were equally good.

The demographic for this cruise seems to be average age 65+ so expect quieter evenings, with not much happening after 10:30/11pm.

Overall we had a great time and I'd recommend the ship.

Great cruise - different to other NCL ships 

We chose this Cruise to get to see more of the Hawaiian Islands and that happened ok.

Having read the good and bad reviews of the Pride of America I can confirm both. Just depends upon what you want. It wasn’t a relaxing cruise with plenty of on board activities. It was a trip around the islands doing plenty of activities. NCL activities are expensive and we heard from others that they could be a cramped bus ride around gift shops. We arranged our own activities mainly using AdventureInHawaii who are an excellent organisation! Used Turo to rent cars in Maui and Kauai.

Maui bushfires affected the Cruises in August and we were the first cruise in September to land in Maui. NCL didn’t contact us about the Maui fires at all but both AdventuresInHawaii and Robert our Turo provider did. We had booked the Submarine dive from Lahaina and it was obvious that this was not going to happen. AdventuresInHawaii not only kept us informed but moved the booking to Kona when the ship was there..

West side of Maui was still closed and again nothing from NCL but Robert’s useful glove box enabled us to drive down to a great beach on the south side.

Kona which was a tendered port was easily the best port visited and we took the Submarine from here which doesn’t come cheap but did dive to 30 meters and we did see many fish. 

Other good shore trips were the mountain tube down the irrigation river with back country adventures and the Koloa Zip Line which is near Koloa old town which also has good eating places and shopping on Kauai.

NCL were good at getting us off the ship as we had booked pier to airport transfer with NCL. Paid a porter 10$ and he took our suitcases, jumped all the queues to get us directly to the correct bus so well worth it. Same again at the Airport. Single cart cost would have been 6$, porter 10$ and directly to check in desk..

Finally, as Australians, insist on Hawaiian Airlines and not Jetstar! Massive baggage limit and hot food and coffee gets me every time! My Cruises were trying to route us via Auckland and/ Melbourne so our insistence on direct Hawaiian Airlines flights before paying our second payment saved us from a fate worse than death!

Works well as a floating hotel 

We experienced most of what the other low rated reviewers experienced. Mostly the balcony room was so small that I had to fold a 35 pound wheel chair and carry it over the bed to the only area where there was room. Every time we wanted to open the safe or go on the balcony the wheel chair had to be moved.

Another viewer said it best, a very expensive ferry ride. Entertainment was mostly non existent. 

On one visit to the main dining room the waiter spent most of his time leaning on his elbows and chatting up the female wait staff. All while our glasses were empty. Also, he got my order wrong. I got fish one night and shrimp on another. Both tasted old and nasty. Another meal was top sirloin that chewed like rubber.

Disembarkation process was terrible. Those of us who went down early and followed the sighs were in the wrong place. A staff member came by and told us we had to go outside and stand in line, I asked her why the sighs said for us to sir where we were and she said there no sign. I directed her to the sigh and she took it down. So, I went outside and stood in line while my wife sat in her wheel chair inside.

As I was standing in a long line I noticed that people were walking past us and there were actually two lines. Why was the staff flirting with each other and not directing people to the correct line?

Very Disappointed

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